- Choose:
Making a Purchase
Gift Options
RedBalloon has a wide range of gift options to suit every budget and occasion. Not sure which option best meets your needs? Simply use our gift selection guide below or click here for more information.
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Pricing
Currency
- All prices on redballoon.com.au are listed in Australian dollars. Prices on redballoon.co.nz are listed in New Zealand dollars.
Our Price Guarantee
- We guarantee that you'll pay the same through us for an Experience Voucher as you would buying direct from an experience provider. If you find a provider that is advertising their standard RRP at a cheaper price than ours for the same experience, we'll give you a complete refund.
- Note: The majority of our accommodation package prices are based on peak rates as usage demonstrates this is when our customers want to use them.
Experience Provider advertised a price cheaper? Tell us »
Additional Charges
- All orders carry a flat transaction fee of $3.97. This fee contributes to the banking and administration charges incurred when a transaction is made.
Payment Methods
You can pay using one of the following payment options.
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Credit Card |
PayPal |
BPay |
Direct Deposit |
Money Order / Cheque |
Note: Your gift will only be dispatched once payment has been processed and approved. In some cases this may take up to 72 hours e.g. BPay and Direct Deposits.
What is PayPal?
- PayPal is a secure way to send and receive money online. When using PayPal to make a purchase, you can use your Visa, Mastercard and Bank Account to securely send funds without revealing your card number or financial information to the recipient.
How does PayPal work?
- Click below to watch a video on how PayPal works.
Checking Date Availability
- Some experiences (where relevant) feature a list of dates that the product is available. This information can be found on the relevant experience information page. Any dates listed are guidelines only and are subject to change.
- In order to avoid disappointment we recommend that you book at least 3 weeks in advance. You should allow more time if requesting a booking during peak times (such as weekends or holidays)
- If you are dependent on a particular date or plan to purchase a voucher and book a date at short notice please contact us on 1300 87 55 00 to ensure your preferred date is available before completing the transaction.
Online Security
RedBalloon's Commitment
- The security of your sensitive personal and financial details is important to us. We use the highest level of data encryption possible so you can feel confident that all communication (e.g. credit card details and personal information) between your browser and the RedBalloon web server is private and secure. Not only are all transactions secured using industry strength SSL encryption but, as additional protection, we also enforce the entry of the 3 or 4 digit credit card security numbers (CVN).
- No credit card details are retained on our servers.
- Please contact us on 1300 87 55 00 if you have any specific questions or concerns about our Online Security.
What You Can Do
- We strongly recommend that you do not share your RedBalloon account login and password with anyone.
- If you are using a public or shared computer, always remember to sign out of your RedBalloon account and do not leave the computer unattended while you are still logged in or in the middle of a transaction.